So the worst has happened: you’ve had a car accident. What do you do next? With the shock of a collision and ensuring everyone is ok, it can be difficult to remember what you need to do in order to make a successful insurance claim.

Thankfully, we’ve got insurance expert Kevin Pratt on hand to explain exactly what you need to do whether you’ve been involved in a collision or if your car has been stolen or broken into. From getting witness statements to obtaining crime reference numbers, everything’s covered so you won’t be left wondering what to do should the worst happen to you.