Parking wardens at NHS hospitals have been accused of targeting the sickest patients, whilst some trusts take up to a 10 per cent cut of profits.
A whistleblower who previously worked for one of the largest car parking firms in the UK has revealed the extremes hospital parking “cowboys” are told to go to.
Tony Taylor, 53, worked for UK Parking Control Ltd as a team leader for two years. He claims his bosses told him and other wardens to focus on hospital cancer wards to exploit chemotherapy patients.
I was told to instruct the wardens to concentrate on the area outside the cancer departments because cars would overstay their time more than any other part of the hospital.
Mr Taylor told the Daily Mail that wardens were instructed to “give tickets, no matter what, regardless of any illness” and offered bonuses to “give the sites a good banging”. Taylor was unwilling to oblige which lead to his resignation in December 2013.
He explained: “When I had to visit the hospital sites, I was told to instruct the wardens to concentrate on the area outside the cancer departments because cars would overstay their time more than any other part of the hospital due to them or their passenger receiving chemotherapy.”
Ricky Gater, of the Parking Ticket Appeals Service, confirmed to the Daily Mail that NHS hospitals were among those taking part of the profit for commission on charges. He said: “The incentive for these companies is not to make sure people come in on time and park correctly, the incentive is to earn money.”
A Department of Health spokesman commented: “We are absolutely clear that (NHS parking charges) should be fair and not unduly expensive, and we will be issuing new guidance later this year.”
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